Modules

Everything between your sales channels and the rest.

WebshopMate is built from modules that fit together. Pick what you need and switch on the rest when you’re ready. Everything runs on one product catalog and one stock count.

01 · AI agent

A salesperson and support desk that never sleeps.

The agent knows your catalog, your stock and your delivery times. It helps customers choose, answers order questions and hands tricky ones over to you.

Product advice based on your own catalog and stock
Order status, tracking and return questions answered instantly
Any language, in your brand’s tone of voice
Handover to a team member when needed
Works with your own AI key or ours

02 · Product management (PIM)

One product, all your channels.

Own title, description and price per channel
Variants, attributes, images and GTIN/UPC in one place
New products from your store are imported automatically
Let the agent write or translate your copy

03 · Channels & marketplaces

Sell everywhere, manage in one place.

Multiple stores and multiple Amazon, Walmart, eBay and Mercado Libre accounts
Orders from every channel in one overview
Order statuses configurable per channel
Stock updated automatically on every channel

04 · Inventory & WMS

Three kinds of stock, one number you can trust.

A product can ship from your own warehouse, sit in stock at your supplier or go straight out via a dropshipper. WebshopMate adds it all up and picks the right route for every order.

Own stock

Always goes first. Pick and pack in our WMS, or via ShipBob, ShipHero or your 3PL if you already use one.

Supplier stock

Sell what your supplier has in stock, with the right delivery time. The purchase order is ready instantly.

Dropshipping

Multiple dropshippers per account. Orders go out automatically, with one click or manually — you decide.

05 · Shipping

Labels without copy and paste.

ShipStation, Shippo, UPS, FedEx, USPS and DHL Express
Labels straight from the order or in bulk
Tracking sent back to the channel automatically
The agent knows where every parcel is

06 · Returns

Returns from every channel, one workflow.

Returns portal for your customers, with return label
Returns from Amazon, Walmart and eBay come in automatically
Stock back instantly after approval
Refund and status synced back to the channel

07 · Feeds

Findable everywhere, always up to date.

Google Shopping and Meta catalog
Microsoft Shopping, Pinterest and TikTok
Price and stock refreshed several times a day
Rules per feed: exclude, rename, mark up

08 · Team & permissions

Everyone sees what they need.

Email login for every team member
Groups with their own permissions, managed by you
Your warehouse team doesn’t see revenue
Log of who changed what

Curious which modules fit your store?

Book a demo