Industry · Home, furniture & garden

Furniture and garden without the “when will it arrive?” calls.

Big, heavy products that often ship straight from the supplier, with lead times of weeks. WebshopMate keeps customers informed and orders on track.

Sound familiar?

Lead times of weeks

Customers call and email: “When will it be delivered?”

Shipped by the supplier

You don’t hold it yourself, so every order has to be passed on manually.

Different carriers

A cushion goes by parcel, a sofa by freight or white-glove delivery.

Dimensions and materials

“Will this fit through my door?” “Is it weatherproof?”

How WebshopMate solves it

Supplier stock and dropship

Orders go to the right supplier automatically, with the lead time the customer already saw.

The agent knows where the order is

It answers delivery questions based on order status and supplier data.

Shipping by product type

Parcels and freight automatically to the right carrier.

Product info that answers

Dimensions, materials and care from your PIM, used by the agent.

Example calculation

20 calls a day about delivery times at 5 minutes each is 37 hours a month.

An example. Work it out for your own store with the calculator.

37 hours

a month of “where is my order?”

What you use

What we connect

  • Your store
  • Amazon
  • Wayfair
  • Walmart
  • Supplier feeds
  • And whatever else you use

All integrations

Our advice

Growth · €129

Dropship, supplier stock, shipping and the agent.

Per month in euros, excl. VAT. First month free, cancel any month.

Questions

Can I show a different lead time per supplier?

Yes, per supplier and per product.

Does it handle freight?

Yes, through your freight carrier or as a separate shipping method with status updates.

Can the agent see where a dropship order is?

Yes, if the supplier returns status or tracking.

Also interesting

Curious what it would do for your store?